Complete Retiree Billing Services
Our complete retiree billing solutions include the following services to assist our partners in effectively managing your retirement benefits:
- Send premium payment coupons to retirees
- Provide toll-free customer care center to answer retiree questions
- Receive and track premium payments
- Send notice to participants when “Short premium” payments are made
- Communicate with retirees regarding NSF checks
- Return premium payments received to plan sponsor electronically on a monthly basis
- Send notification of rate or benefit changes
- Notify carriers when retiree terminates coverage
- Issue HIPAA certificate to retirees when coverage terminates
- Employer reports to keep clients informed and up-to-date
- Monitoring and tracking of all payments and activities
